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Nodal Officer

CONTACT ADDRESS, E-MAIL AND TELEPHONE NUMBER OF THE APPELLATE AUTHORITY AND TIME LIMITS FOR DISPOSAL OF APPEALS:

If you have a complaint regarding any aspect of your service, we encourage you to first contact our Customer Service Department at our Toll Free Number 1800 1234 001 or write to us at siticare@sitinetworks.com. Billing related complaints not made within 30 (thirty) days of the billing in question may not be honored, if you are not satisfied with the manner in which your concern has been addressed after speaking with the Customer Service Department, please submit your complaint in writing to the Nodal Officer at the address listed below:

Broadband Services

State Name of Nodal Officer Contact Number Email Communication Address
Delhi & Haryana Saurabh Datta 01204032652 nodal.bb@siti.esselgroup.com FC-19, UG Floor, Sector-16A, Film City, Noida-201301

Cable TV Services

State Name of Nodal Officer Contact Number Email Communication Address
Madhya Pradesh Truptesh K. Sonawane 9752277111 Truptesh.Sonavane@siti.esselgroup.com 201-203, 3rd Floor, Gravity Tower, Opp. Aggarwal Stores, Above U-Turn Showroom, Near Janjeerwala Square, Indore (MP) 452001